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digital accessibility

Accessibility Statement

Our commitment to providing an inclusive and accessible digital experience for all users, including our clients, partners, and employees.

Southridge Networks is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, including our clients, partners, and employees, by applying relevant accessibility standards to guarantee equal access to our digital infrastructure and services.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Southridge Networks' website is partially conformant with WCAG 2.1 level AA. Partially conformant means that while some parts of the content may not yet fully conform to the strictest accessibility standards, we have taken extensive technical measures to ensure that core features such as service documentation, navigation, and support portals are accessible.

Technical Measures

To keep our website accessible, we have implemented the following technical measures across our platforms:

  • Keyboard Navigation: Ensuring all interactive UI components, including navigation menus, code snippets, and service request forms, are fully navigable using a keyboard without focus traps.
  • Screen Reader Compatibility: Providing descriptive ARIA labels for technical icons and third-party integrations, implementing a strict semantic heading hierarchy (H1 through H4), and ensuring all diagrams and images include unique, descriptive alternative text.
  • Visual Design & Contrast: Optimizing color contrast ratios for text, interactive buttons, and code blocks to meet or exceed the required 4.5:1 threshold, ensuring readability against various background themes.
  • Responsive Design: Ensuring the interface remains functional and readable when zoomed or accessed via different device scales and assistive technologies.

Legal Disclaimer

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website at all times, especially within legacy systems or third-party technical modules. We will continue to evaluate and update our digital presence to maintain a high standard of ADA compliance and inclusive user experience.